Sunday, September 23, 2012

Choosing a Vendor



What is the difference between your tool/solution and free tools from Yahoo! And Google?

Clicky is available for less than $100 per month ad offers information in real time. You can see what users are looking at, while they are looking at it. You can post a new banner or contest offer and witness immediately if people are clicking on it (Skute). 

Are you 100% ASP, or do you offer a software version? Are you planning a software version?

Clicky does not, and does not seem to have plans to offer a software version.

What data capture mechanisms do you use?

This is not divulged.

Can you calculate the total cost of ownership for your tool?

The site indicates the cost of their tool at $159.99 per year for their Pro-Platinum pack, which allows users to track up to 30 different sites. Clicky also has a free version of their software available (Clicky).

What kind of support do you offer? What do you include for free and what costs more? Is it free 24/7?

Clicky is a small company and takes user questions via email only, so it is free, but not available 24/7. (Clicky).

What features in your tool allow me to segment the data?

Clicky has a filtering option that allows users to segment data (clicky.com)

What options do I have for exporting data from your system into our company.’

The Clicky site does not have any information is regards to being able to export data from them.

Clicky’s free version may be worth trying, just to see what it is all about, but I would not purchase it. I do not like the idea that you cannot export the data and there is no customer service number that you can call if you are having issues. When I have an issue, I prefer to talk to a person.

 

Works Cited

Clicky. (n.d.). Retrieved September 23, 2012, from getclicky.com: http://getclicky.com/help/api#/help/technical

Skute, I. (n.d.). About Analytics. Retrieved September 23, 2012, from aboutanalytics.com: http://www.aboutanalytics.com/roxr-software/clicky


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